WORLD GOURMET SUMMIT 2002 · NEWS RELEASE · Issue No. 6 · 3 April 2002

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The World Gourmet Summit Forum 2002

Business Excellence in Hospitality Practices

The Summit is not only about the nourishment for the body but also for the mind. Specially catered for industry professionals, the WGS Forum will focus on “Business Excellence in Hospitality Practices”. Held on Thursday, 11 April 2002, in conjunction with the Food&HotelAsia2002, the Forum will explore and address critical issues that are for many of us, very close to heart. Reputable and acclaimed gurus from both the local and international food & beverage scene converge for the day to share their valuable knowledge, experience, personal philosophies and success stories.

Co-organised by Peter Knipp Holdings Pte Ltd (PKH) and Singapore Tourism Board (STB), WGS 2002 will be held on 11 April, in conjunction with Food&HotelAsia2002 at the Singapore Expo.

A full day session, the Forum comprises of two themes, “Service Excellence” and “Information Technology Solutions for Food & Beverage Industry”.

The morning session, which focuses on “Service Excellence” will introduce key speakers, Mr. Len Pickell, President of The James Beard Foundation, USA, Mr. MPS Puri, Senior Vice President ~ Operations of Raffles International and Dr. Ian Whyte, International Academic Director of Le Cordon Bleu, Australia.

“Information Technology Solutions for the Food & Beverage Industry” will see speakers from the experts in their respective fields, Mr. Chin Hon-Cheng, General Manager ~ Commercial Customer Organisation of Hewlett-Packard, Mr. Alberto Zanata, President of Electrolux Professional Foodservice Equipment, Italy and Mr. Daneel Pang, Deputy Director of Infocomm Development Authority of Singapore.

A great opportunity to network and meet fellow professionals in an arena that will expound on thought provoking industry issues and challenges, make your bookings now!

Click here to find out more about the Forum!

The Forum is priced at S$160.00nett/person. Citibank cardholders are entitled to a 10% privilege off the published rates. *Forum Participants are invited to the FHA2002. Kindly show your pass upon at entrance for admittance.

PROGRAMME

8.30am ~ Registration

9.00am ~ Opening Address

9.15am ~ Service Excellence I

The Service Aspect of

Restaurant Excellence

By Mr. Len Pickell, President

The James Beard Foundation, USA

10.00am ~ Coffee Break

10.15am ~ Service Excellence II

The Art of Service

By Mr. M.P.S. Puri

Senior Vice President

Raffles International, Singapore

11.00am ~ Coffee Break

11.15am ~ Service Excellence III

Building our Future Managers

By Dr. Ian Whyte

International Academic Director

Le Cordon Bleu, Australia

12.00pm ~ Break / Visit FHA2002

2.00pm ~ IT Solutions for F&B Industry I

Go Wireless – Be Connected, Be

Competitive

By Mr. Chin Hon-Cheng

General Manager

Commercial Customer Organisation

Hewlett-Packard Far East Pte Ltd

2.45pm ~ Coffee Break

3.00pm ~ IT Solutions for F&B Industry II

Building the Future

By Mr. Alberto Zanata

President

Electrolux Professional Foodservice

Italy

3.45pm ~ Coffee Break

4.00pm ~ IT Solutions for F&B Industry III

Broadband Possibilities in the

F&B Sector

By Mr. Daneel Pang

Deputy Director

IDA, Singapore

Booking Form

Please complete this form and fax it to us at (65) 6270 1763 or contact us at (65) 6270 1254 or log on to www.worldgourmetsummit.com to make your reservations now!

PERSONAL PARTICULARS (in block letters):

Name:
Designation:	Nationality:
Name of Company:
Contact Details:	(O) (H)
	(Fax) (HP)
Email Address:
Mailing Address:

CREDIT CARD PAYMENT:

Card type:

Card Number:

Name on Card:

Expiry Date:

Total Payment:

Signature/Date:

World Gourmet Summit Prefers Citibank Visa / MasterCard

TERMS AND CONDITIONS:

· All prices are quoted are in Singapore Dollars and nett unless otherwise stated

· Upon receiving the booking form, our WGS staff will call to confirm the seating availability and the exact amount of payment

· Spaces will be allocated on a first-come first-served basis

· No refunds will be given except in the likely event of a cancellation of the programme

· Upon confirmation of seating availability, payment can be made by credit card or crossed cheque payable to Peter Knipp Holdings Pte Ltd

Cheques can be mailed to Peter Knipp Holdings Pte Ltd / World Gourmet Summit 2001, 102F Pasir Panjang Road, #05-06 Citilink Complex, Singapore 118530

· Confirmation of booking will be made upon receipt of full payment to Peter Knipp Holdings Pte Ltd

I would like to confirm my participation for the World Gourmet Summit Forum

(11 April 2002):

Please indicate the no. of person attending the event.

World Gourmet Summit Forum*

Venue: Singapore Expo, Conference Hall D & E

Price: S$160.00nett/pax

11 April, Thursday

No. of persons

* Citibank Card holders enjoy a 10% privilege off the published rates.

Log on to www.worldgourmetsummit.com For more information, call our hotline at (65) 6270 1254 or fax (65) 6270 1763.

Secretariat Office:

Peter Knipp Holdings Pte Ltd · 102F Pasir Panjang Road, #05-06, Citilink Complex, Singapore 118530

Hotline: (65) 6270 1254 · Fax: (65) 6270 1763