WGS International Food & Beverage Forum, 27 April 2001

Session 4 - Information Technology, 2.00 pm

The Evolution of Information Technology in Food & Beverage

Moderator :

  • Daneel Pang (IDA Singapore)

Duration : 10 minutes

Proposed Speakers :

  • Jimmy Shaw (Shawman Software Enterprise)
  • (Hewlett Packard)
  • Richard Lee (Hewlett Packard))

Information technology is in its peak in the new millennium. While a vast number of organizations have jumped into the Internet bandwagon without reluctance, with the hospitality industry having a penchant for traditionalism and is very often reluctant to make investment in new ideas, has only taken a cautious approach.

With information technology now plays a big part in our lives, creating a new dimension of lifestyle. What is the effect of information technology on the hospitality industry and how is it helping the Food and Beverage industry to progress? What are the long-term effects of information technology on hospitality businesses? With the boundless possibilities presented to the foodservice industry with the progression of the Internet, hoteliers and culinary professionals found themselves juggling with mind-wreaking hospitality software solutions and highly competitive services offered by companies. How could they evaluate the best solution for their businesses? What can all the software and products do to assist their organizational goals? Is e-commerce the saviour of the new millennium?